Description

POSITION OVERVIEW:

The Benefits Administrator is responsible for supporting the Human Resources Department’s mission which is to maximize the potential of our greatest asset – our employees.  We achieve this by developing and implementing policies, programs, and services that add value to the Yale Club while fostering a safe, positive, inclusive, and inspirational workplace for all employees.

 The individual in this role is responsible for managing and administering the employee benefits programs, leaves of absence, and workers’ compensation for the Club.

 ESSENTIAL FUNCTIONS:

• Leave of Absence Administration – FMLA, PFL, WC, Personal, Medical, etc.; processing of disability forms for payment to the different 3rd party administrators; etc.  
• Worker’s Compensation: process employee accident/incident reports with 48 hours; interface with safety consultants from NYSIF, OSHA and Friedlander; work with security to maintain safety supplies; process OSHA logs; maintain SDS master binder; ensure completion of Corrective Action Form (CAF); support/provide safety corrective action/training.
• Benefits Administration - Participate in the health insurance annual renewal; manage the open enrollment process, track monthly eligibility for health benefits and 401K; Oversee the allocation of employee benefits packages, issue benefits and 401K enrollment forms to new hires; manage the enrollment process with each carrier; enter deductions in the HRIS system; process monthly health insurance invoices, process terminations of health insurance with each carrier; generate and send COBRA notices for union and non-union staff; etc.
• Handle inquiries from employees about the Club’s insurance and retirement benefits
• Work with healthcare providers, benefits brokers, and Human Resources Director to identify new/better insurance plans.
• Manage pension plans, healthcare plans, and 401(k) plans.
• Maintain all confidential files, records of employee benefits and workers’ comp files.  
• Work with insurance carriers and benefits brokers to solve employee disputes concerning benefits.
• Stay up-to-date on all state and federal regulations pertaining to insurance and employee benefits, FMLA regulations, Workers’ Compensation and OSHA compliance. 
• In collaboration with the Payroll Administrator, processes all 401(k) loans, deferral changes, terminations, etc.
• Participate in annual pension audits and filing of 5500 forms.
• Support the development and implementation of Human Resources initiatives.
• Trains with the Employee Relations Manager to be able to cover the duties of this role in their absence.
• Provide administrative support to the Director of Human Resources.
• Perform all other HR duties as assigned by the HRD.

Requirements

OTHER REQUIREMENTS, REASONING ABILITIES AND PHYSICAL DEMANDS:

• Ability to multitask without compromising the accuracy of the work.
• Must have strong interpersonal and customer service skills.
• Must possess excellent written and verbal communications skills.
• Must take pride in the work performed and responsibility for the results.
• Must possess the ability to work in a fast-paced environment and adapt to changes.
• Must be self-motivated, take initiative and be able to work efficiently both independently and in a collaborative team. 
• Ability to handle difficult situations.
• Must be able to uphold confidentiality to the highest levels. 
• Must be computer literate and possess excellent phone etiquette. 
• Must possess the ability to work irregular work hours, adapt to quick turnarounds and ability to meet deadlines. 

• Must be able to establish and uphold positive and productive working relationships with staff at all levels. 
• Must be organized, exercise sound judgment, perform detailed tasks; understand, follow and be able to give clear verbal and written direction.
• Job routinely requires sitting, talking, walking, and use of a computer and telephone.
• Must be well versed in retirement, insurance plans and workers’ compensation and have solid communications skills to explain benefit plans to employees.

EDUCATION AND EXPERIENCE:

• High School diploma/GED required; Degree in Human Resources, Business Administration or related field highly preferred or a combination of education and experience.
• Previous work experience in Human Resources required.
• Minimum of two (2) years of work experience in a related field required.  
• Previous hotel or private club experience a plus. 
• High level proficiency in customer service required.
• Experience overseeing benefit plans highly preferred.
• A detail-oriented mindset with excellent organizational abilities.
• Empathy for employees and a knack for solving their problems.

• Proficiency in Microsoft Office required and working knowledge of Paylocity.