Description
Founded in 1972, the O'Neill School of Public and Environmental Affairs is a nationally ranked academic institution located on the campus of Indiana University and home to one of the nation's top Master of Public Affairs programs. The O'Neill School is the largest school of public administration and public policy in the United States, boasting an alumni network of more than 37,000.
Our mission
The O'Neill School of Public and Environment Affairs works to build a better world by stewarding the development of inclusive societies, democratic governance, and a healthy, sustainable environment. With partners across the public, private, and nonprofit sectors, we pursue education, scholarship, and civic engagement at the crossroads of policy, science, and management. We give our students the knowledge and skills to have a significant impact in diverse settings around the globe.
Our values
- Diversity: Recognizing that diversity of backgrounds, experiences, and viewpoints is a strength; respecting the dignity of all individuals; and expanding our cultural intelligence and awareness.
- Excellence: Aiming to be the best in all that we do and developing the professional and personal capabilities necessary to improve the world through our work.
- Meaning and impact: Pursuing careers and service that add purpose and meaning to our lives, encouraging others to do so, and improving quality of life for individuals and societies.
- Ongoing learning: Continuously developing the skills, knowledge, experience, and sound judgment necessary for wise and informed decision-making.
- Well-being: Emphasizing the well-being and safety of individuals and the health of our natural environment as essential for thriving communities and well-functioning, just societies.
At the O'Neill School, we're committed to fostering an inclusive community for everyone who engages with our institution.
Job SummaryThe Master's Program Office seeks qualified candidates for the position of Assistant Director for the Masters of Science in Healthcare Management Program (MSHM).
Department-Specific Responsibilities
- Serves as academic advisor for all MSHM students, both residential and online.
- Develops retention initiatives, focusing on identifying and supporting at-risk students/ students on academic probation and providing referrals for academic or personal crises.
- Facilitates cross-departmental coordination with Kelley and O'Neill Schools for course permissions, scheduling, and the Washington Campus logistics.
- Plans and executes onboarding and orientation activities tailored for residential and online students.
- Plans and executes student engagement strategies.
- Oversees practicum logistics, including job descriptions, matching process, franklin covey access, logistics for preceptor orientation, preceptor handbooks, and monthly check-ins.
- Plans and executes recruitment activities tailored to residential and online programs, including on- and off-campus events and industry conferences.
- Develops recruitment pipelines through collaborations with undergraduate programs, feeder schools, and healthcare organizations.
- Coordinates with Kelley and O'Neill School alumni, career, and marketing offices.
General Responsibilities
- Develops and implements programs and initiatives that touch on various/multiple student-related goals, such as enhancing and reinforcing academic engagement and experiential learning; increasing student engagement, wellness, and involvement; fostering learning, inclusion, and development; supporting students in crisis and adversity; and improving the student campus experience.
- Interfaces directly with students by attending student programming events, advising student organization leaders, meeting one-on-one to discuss areas of concern on campus, and gathering satisfaction feedback from student participants to implement into future student services initiatives and objectives.
- Collaborates with staff in own department and other departments, as well as academic and campus leaders, on shared student services goals, often coordinating funding to sponsor student programs and initiatives.
- Projects outcomes for services offered at the program, department/division, or campus level.
- Measures and evaluates effectiveness of student services against projected outcomes; regularly prepares reports on impact to students and budget and may present to stakeholders on effectiveness and to secure funding for initiatives moving forward.
- Serves on committees and performs student services research across the field of higher education and at peer institutions to identify and recommend best practices.
- Plans and coordinates communications for student services initiatives to ensure student participation and engagement.
- May provide guidance to other student services staff; makes process recommendations to manager for improved delivery of service.
QualificationsCombinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required- Bachelor's degree in higher education student affairs, public affairs, counseling, social work, education, business, or related field
Preferred- Master's degree in related field
WORK EXPERIENCE
Required- 2 years in student services, higher education, or related field
SKILLS
Required- Proficient communication skills
- Maintains a high degree of professionalism
- Demonstrates time management and priority setting skills
- Demonstrates a high commitment to quality
- Possesses flexibility to work in a fast paced, dynamic environment
- Seeks to acquire knowledge in area of specialty
- Highly thorough and dependable
- Demonstrates a high level of accuracy, even under pressure
- Demonstrates ability to maintain confidential information
- Demonstrates customer service skills
- Commitment to working with people from diverse backgrounds and commitment to cultural competency
- Ability to build strong partnerships with students and other university departments
Working Conditions / DemandsThis role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work LocationBloomington, Indiana
Benefits OverviewFor full-time staff employees, Indiana University offers a wide array of benefits including:
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure .
Job ClassificationCareer Level: Career
FLSA: Exempt
Job Function: Student Services
Job Family: Student Services Generalist
Click here to learn more about Indiana University's Job Framework.
Posting DisclaimerThis posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment OpportunityIndiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and SecurityThe Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.