Description
Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people, and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.
In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive, and collaborative — and in providing a work environment that encourages our employees to be their best.
What’s the role?
Our Client Financial Services team is responsible for ensuring the collection of aged receivables and timely application of payments, while working alongside internal departments to answer invoice queries and bring them to resolution to get paid.
At Bloomberg, we pride ourselves on platinum customer service. In this role you will have the opportunity to work closely alongside the New York billing team to resolve pricing issues and invoice disputes, as well as work with Sales to build strong working relationships and identify key areas for improvement.
We’ll trust you to:
Log all collection notes in our database or the internal ticketing system
Be accountable for a sizable collections portfolio and meet specific, targeted goals related to the aging of open receivables
Provide timely follow-up on payment arrangements
Be responsible for processing customer refunds, write-offs, escheatable items, and preparing delinquent customers for third party collections
Collaborate with our internal Sales, Contracts, Installations and Billing Teams to resolve outstanding issues
Who are you?
Bloomberg Accounting Operations is seeking an enthusiastic and goal-oriented individual who is driven by delivering quantitative results. You should be excited to work in an environment focused on metrics, transparency, collaboration, innovation, and customer service. As part of this fast-paced team, you will learn various aspects of Accounts Receivable, Billing, and Contracts within the North America Region.
Requirements
You’ll need to have:
Bachelor's degree (or above) or relevant work experience
Ability to multi-task, trouble-shoot and solve complex problems while utilizing multiple system interfaces and addressing a high volume of work within a fast-paced environment
Ability to adjust priorities quickly in a high-pressure environment to meet deadlines
Exceptionally professional demeanor in the office and via email and phone communication
Flexibility within a constantly changing environment
Exceptional interpersonal skills
Excellent verbal and written communication skills
Ability to cooperate and collaborate effectively with team members
Strong attention to detail
Legal authorization to work full-time in the United States and will not require visa sponsorship now or in the future (U.S. citizen, U.S. permanent resident/green card holder, refugee, asylee)
We'd love to see:
Relevant experience in accounting operations, corporate collections, and/or Accounts Receivable
Proven ability at successfully managing a large-scale account portfolio
Previous experience in a customer service or client-facing role
Knowledge of SAP
Project management experience
Interest in Finance and/or Accounting
If this sounds like you, link to apply here: https://bloomberg.avature.net/careers/Private?jobId=14400&source=ALPFA+-+Association+of+Latino+Professionals&tags=apolanco15
Salary Range = 68000 - 68000 USD Annually + Benefits
