Description

Accounts Payable and Claims Officer required for a permanent full-time opportunity close to the CBD. Your new company
Hays is proudly partnering with RoutleysJoin a dynamic, award-winning, and reputable business based in Malvern, just a stone's throw from Adelaide CBD. Routleys offers a convenient location with onsite parking and a supportive team environment. This is a fantastic opportunity to be part of a well-established business in a hands-on and varied accounts role.
About RoutleysRoutleys Bathroom Kitchen Laundry has been a trusted name in South Australia's building and home renovation sectors for over seven decades. Proudly family-owned and operated, they supply high-quality bathroom, kitchen, and laundry solutions to builders, interior designers, and home renovators. Their Unley Road showroom showcases premium products backed by expert advice from their experienced Consultants and Interior Designers. With over 47 dedicated team members and a strong customer-first philosophy, Routleys offers a professional yet welcoming environment where you'll feel valued and supported.
Your new role
We are seeking a detail-oriented and proactive Accounts Payable and Claims Officer to join the team.
This role is ideal for someone with strong bookkeeping and commercial acumen, excellent data analytical skills, and a passion for accuracy in a fast-paced environment.
Key Responsibilities
Accounts Payable

• Receive and verify supplier invoices; resolve discrepancies.
• Reconcile delivery dockets and purchase orders.
• Match invoices with delivery dockets and purchase orders (physical and digital).
• Enter invoice details into the Accounts Payable system.
• Reconcile supplier statements and calculate settlement discounts.
• Prepare supplier accounts for approval and manage payment cycles.
• Maintain and update the Accounts Payable ledger.
• File and manage records (physical and digital).

Claims Management

• Oversee and execute the full claims management process.
• Create and manage supplier return documentation.
• Respond promptly to supplier claims queries.
• Follow up with suppliers if return authority confirmations are not received.
• Investigate supplier pricing discrepancies and liaise with the Purchasing department to resolve.

Cash Sale Liaison Support

• Support the Cash Sale Liaison team with client payment management.

General Duties

• Warehouse and inventory experience preferred.
• Build and maintain strong internal and external stakeholder relationships.
• Recording accurately all supplier interactions.
• Prioritise and manage email workflow promptly.
• Perform other duties as required.

What you'll need to succeed

Certificate IV in Accounting and Bookkeeping or a related diploma.

Minimum 5 years of practical bookkeeping experience.

Strong software skills in MYOB, Microsoft Excel and Office Suite.

Excellent organisational and time management skills.

Ability to multitask and follow up persistently with stakeholders.

Strong problem-solving and decision-making abilities.

A customer-focused mindset with a commitment to service excellence.

What you'll get in return

• A stable, long-term opportunity with a respected South Australian brand.
• Onsite parking and convenient Malvern location near the CBD.
• A welcoming and professional team that values your contribution.
• Exposure to a diverse scope of responsibilities.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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