Description

Permanent | Front Office Manager | Luxury Hotel Group | $100k+super | Sydney CBD Your new company
A luxury five-star hotel located in Sydney's CBD. They are renowned for exceptional guest experiences, premium dining, and world-class event spaces.

Your new role
You will lead the Front Office team as Front Office Manager, ensuring smooth operations and outstanding service delivery. Responsibilities include:

• Developing and executing the department's business plan.
• Setting goals and implementing action plans.
• Managing recruitment, training, and performance reviews.
• Optimising productivity through effective rostering and work practices.
• Driving guest satisfaction and continuous improvement.
• Maintaining strong communication across all levels.
• Managing the front office, concierge and lounge spaces

What you'll need to succeed

• Previous experience as a Front Office Manager in a luxury or 5-star hotel.
• Strong leadership and organisational skills.
• Excellent written and verbal communication.
• Proven ability to deliver exceptional customer service.
• Ability to work under pressure and meet deadlines.

What you'll get in return

• Competitive salary package.
• Complimentary daily staff meals.
• Discounts at hotel restaurants and partner properties worldwide.
• Paid birthday leave with gift vouchers.
• Complimentary dry cleaning for business attire.
• Support from an experienced HR team.
• A dynamic and collaborative work environment.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
#2971246