Description

Overview

London Country Club is where great golf, strong community, and memorable experiences come together. We're looking for a corporate‑polished, club‑culture savvy General Manager who can balance operational excellence with personality, presence, and member-first energy. This role is equal parts leader, host, organizer, and problem-solver.

If you can run a tight ship and make people feel at home-you'll thrive here.

As General Manager, you'll oversee the day-to-day operations of the club while serving as the primary liaison between staff, members, and the Board of Trustees. You'll set the tone for the club experience, ensuring members and guests feel informed, welcomed, and excited to be part of LCC.

You'll report directly to the Board and play a hands-on role in everything from events and staffing to golf operations and facilities.
The Ideal Candidate

• Experienced in hospitality, golf operations, club management, or a similar leadership role
• Organized, proactive, and confident in front of members and Boards
• Excellent communicator who can be professional without being stuffy
• Comfortable managing people, schedules, events, and details simultaneously
• Invested in building community-not just running operations

Why LCC?

Because this isn't just a job-it's stewardship of a community. You'll have the opportunity to shape the member experience, influence club growth, and lead with both structure and personality.

If you love golf, people, and running a club that feels both polished and personal-we'd love to talk.

Essential Responsibilities

Member Experience & Club Culture

• Be the face of the club-creating a positive, welcoming experience for members and guests
• Communicate upcoming golf and social events via email, text, phone, and in‑club messaging
• Maintain a visible monthly events calendar and an annual master event schedule
• Actively encourage member participation and engagement

Leadership & Governance

• Attend and present at monthly Board meetings with clear, organized reporting on:
  
  • Upcoming and past events
  • Operational updates and concerns
  • Equipment and facility status
  • Staffing updates and recommendations
  • Membership numbers
• Follow and enforce Board policies while offering thoughtful recommendations for improvement

Events & Programming

• Plan, schedule, and support all club events (golf and social)
• Coordinate with event planners and outside groups to avoid conflicts and ensure financial clarity
• Ensure all contracts, agreements, and payments for outside events are properly executed

Golf & League Operations

• Oversee daily golf operations and cart readiness (cleaning, charging/fueling, inspections, repairs)
• Manage rental equipment agreements and fee collection
• Plan, manage, and maintain the Men's Golf League, including:
  
  • Weekly match scheduling
  • Sub coordination and rescheduling
  • Scorecard prep and handicap management
  • League communication and posted standings

Staffing & Management

• Recruit, interview, and recommend new hires to the Board
• Supervise and schedule staff to ensure proper clubhouse coverage
• Coach, manage, and discipline staff as needed (terminations require Board approval)

Facilities & Operations

• Ensure the clubhouse is clean, organized, and fully operational
• Oversee maintenance of all clubhouse equipment

Pro Shop Oversight

• Manage merchandise inventory and sales in coordination with the Board
• Track sales and revenue tied to Pro Shop performance