Description

Overview

The Golf Shop Manager will offer friendly and expedient service to the property\u0019s members & guests and assist the golf professional staff in golf shop operations, merchandise sales and other golf-related activities.

Experience Required

- Must have a friendly and positive personality.- Must have strong communication and interpersonal skills.- Must have basic computer skills.- Must be dependable and have a strong work ethic.- Knowledge about the game of golf preferred.

Essential Responsibilities

- Receives shipments, prepares merchandise, and receives merchandise into inventory through the POS system.- Presents merchandise in attractive displays, changes/updates display on a regular basis. Ensures a fresh look is maintained in the shop.- Extracts EOM reporting from POS/Inventory system.- Populates Open to Buy plan with EOM information for Sales, COS and Inventory levels.- Processes receiving documents for accounts payable.- Leads/Assists in monthly/quarterly inventory in retail shops.- Maintains receiving log to cross-check with general ledger monthly.- Maintains sufficient stock levels and assists in ordering merchandise for retail shop. Places special orders for members and guests.- Ensures stockrooms are kept organized so that items are easy to locate.- Sells and maintains retail shop merchandise while providing guest service.- Performs opening and closing procedures for the shop or store.- Responsible for accountability of all sales and money transactions made.- Collects applicable fees from patrons as they arrive.- Makes reservations (tee-times, classes, etc.) and assists customers on the phone.- Assists with general cleaning of the shop or store.- May work with guest services and player assistants to facilitate orderly start and play on the golf course.- Assists in scheduling and training of shop staff.- Processes return authorizations.- Incorporates safe work practices in job performance.- Regular and reliable attendance.- Performs other duties as required.