Description

Brixmor

The Collections Manager will oversee a team of 5-6 Account Specialists responsible for the monitoring and collecting of accounts receivable balances for one or more of the Company’s regions, as well as other key reports for senior management. Key Responsibilities:

Conduct monthly collection meetings with Regional Presidents to address delinquent accounts and tenant issues

Review and monitor delinquent accounts, assist Account Specialists with resolution

Proactively identify and resolve tenant disputes  

Recommend courses of action for delinquent tenants, including the need for reserves, litigation or other collections actions

Oversee preparation and timely issuance of delinquency letters, default notices, and tenant fees

Collaborate with legal counsel on litigation, bankruptcies, and payment plans

Monitor compliance with Collection Department policies and procedures

Supports overall Company culture of developing productive teams through leadership, training, developmental experiences, collaboration, feedback, and mentoring   

Responsible for staff training, appraisals, goal setting and issue resolution

Other ad hoc requests from management as required

 Qualifications:

Minimum 2 years prior collections management experience, commercial real estate preferred  

Knowledge of Fair Debt Collection Act, state/federal collection laws, and collections methodology

Proficiency in interpreting financial reports, lease documents, and regulations

Proficient in MS Word, Excel, PowerPoint, and Outlook; JD Edwards experience is a plus

Strong analytical, communication, and organizational skills

Assertiveness and problem-solving skills to resolve issues effectively

Self-starter with the ability to multi-task and prioritize competing request

Professional demeanor in all customer interactions

Attention to detail and ability to handle sensitive, confidential information

Brixmor offers a hybrid work schedule (first three days of the week in the office, the balance remote optional), very competitive pay commensurate with background and responsibilities plus a benefits and perks package that supports career engagement, growth, good health and connection with teammates and our communities.EOE (Brixmor is an Equal Opportunity Employer)Brixmor's Privacy Policy: https://www.brixmor.com/terms-and-policies/applicant-notice

PI280634341