• Assist the Mobile Manager in supervising mobile medical and dental staff.
• Support patient care activities.
• Help facilitate referrals between medical and dental services.
• Maintain accurate documentation in Electronic Medical and Dental Records as per protocol.  
• Promote confidentiality, internal and external customer service, teamwork and collaboration among mobile staff.
• Monitor patient and partner feedback, resolve grievances/complaints.

• Assist with coordinating and distributing mobile clinic schedules; communicate updates to stakeholders.
• Serve as a support point of contact for community outreach partners and site supervisors.
• Support grant-related activities during funded events, ensuring compliance and reporting.
• Assist with patient registration, billing, and sliding fee scale eligibility verification.
• Support closure of patient encounters and adherence to documentation timelines.
• Maintain inventory and assist with supply ordering for clinical and operational needs.
• Conduct regularly scheduled one on ones with your direct reports and report out to the mobile manager.
• Provide coaching and mentoring to staff and new hires.
• Evaluate staff performance, address staff issues promptly and report to Mobile Manager.
• Ensure compliance with Title XXII, licensing, infection control, sterilization and HIPAA compliance.
• Work with Mobile Manager on schedules, time-off requests, and plans for coverage gaps.

• Ensure mobile units are properly maintained and compliant with Title XXII, infection control, and safety regulations.
• Perform and coordinate routine maintenance, repairs, and daily pre-trip inspections.
• Ensure the safe transport of staff, equipment, and patients.
• Maintain the organization and cleanliness of the mobile clinic and its equipment.
• Promptly report any vehicle damage to the Senior Director of Operations.
• Coordinate repairs as needed to keep the mobile units operational.
• Work with Purchasing to maintain an adequate inventory of clinical and operational supplies

• Associates degree in healthcare administration or related field from an accredited institution, or an equivalent combination of education and professional experience relevant to the position.
• A minimum of two years of work experience in a dental, medical, healthcare or social service setting.
• A minimum of two years of supervisory or lead experience in a healthcare setting.
• Knowledge of medical/ dental terminology
• Availability to work outside of normal shifts (e.g., 8am to 5pm) and weekends
• A current Basic Life Support for Healthcare providers through American Heart Association.
• Will be required to travel between TrueCare’s sites and county field locations therefore a valid CA Driver’s License, proof of auto liability insurance, and clean driving record are required.

• BA in Healthcare Administration or related field.
• Bilingual in English and Spanish.
• Experience in an outpatient setting or Federally Qualified Health Center (FQHC).

• Competitive Compensation
• Competitive Time Off
• Low-cost health, dental, vision & life insurance
• Tuition Reimbursement, Employee Assistance program​

Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer.

TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.

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