Description

Job Description

The University of Maryland, Baltimore School of Medicine will be hiring a Program Administrative Specialist, to work within the Department of Neurology. Under general supervision, the candidate will perform a variety of routine professional and analytical assignments involving the practical application of management principles and techniques to routine operational activities. The qualified candidate will answer phones, triage patient calls, schedule patient appointments, process prior authorizations, handle coordination of patient visits between other departments and/or physicians and provide administrative support to physicians within division.

Under limited supervision, this position is responsible for work requiring specialized knowledge, or for the efficient operation of a program or unit. May supervise or coordinate the work of others to accomplish daily operations.

Benefits: Non-exempt Regular

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program, effective on your date of hire. Non-exempt regular staff receive a generous PAID leave package that starts with 11 days of vacation accrued per year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and time for community service; comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.

PRIMARY DUTIES:

• Performs a full range of clerical to paraprofessional duties related to the day-to-day operations of a program or office. Suggests, recommends, and implements new or revised procedures, practices or changes to the organization.
• Follows established guidelines to collect, compile, and organize data for various ongoing studies or plans. May prepare statistical tables and charts.
• Prepares draft reports, recommendations, and other information resources for use by the organizational unit or its management. Assists in preparation of final reports.
• Gathers data for use in formulation of the organization's budgets, grant proposals, and project proposals.
• Advises the program head and administrative officials regarding policies, trends, and interpretation of data and program needs.
• Interacts with internal and external customers of the university. Handles sensitive and confidential information with tact and discretion.
• Remains current with and maximizes the use of technology for efficient processing, generation of reports, and the like.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs.

Qualifications:

MINIMUM QUALIFICATIONS:

EDUCATION: Bachelor's degree.

EXPERIENCE: Four years of experience in administrative staff work.

OTHER: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES:

Elementary knowledge of medical office procedures and techniques. Skill in the use of office automation software and its application; in operating manual and automated office equipment. Ability to establish and maintain effective working relationships; to present ideas and information clearly and concisely both orally and in writing; to perform mathematical computations; to present statistical material in chart and graph form.

Hiring Range: $61,000 - $68,000 (pre-probation), commensurate with education and experience.

Based on the duties of this position, selected candidates are eligible to participate in the Bargaining Unit (Union).

UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request . You may also contact HRDiversity@umaryland.edu . Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.