Description

JOB SUMMARY

Executive Director serves as the chief operating officer of the homeowners’ association, responsible for carrying out Board direction, overseeing daily operations, and supporting the long-term success of the community. The role calls for strong knowledge of Florida Home Owner’s Association governance, sound judgment in land use matters, developing budgets and steady leadership across a multidisciplinary team, in addition to serving as a liaison between property owners, the  Board and staff.

KEY RESPONSIBILITIES

Community Operations

• Oversee all day-to-day operations, including amenities, maintenance, vendors, 
  and administrative functions
• Maintain high community standards to support property values and resident satisfaction
• Develop and implement operational plans aligned with the Board’s direction
• Prepare and present monthly status reports to the Board of Directors on association operations, ongoing projects, vendor performance, community concerns, and matters requiring board review or action

Legal & Governance (Florida HOA Law)

• Maintain working knowledge of Florida Statutes Chapter 617 & 720 and  
  governing documents
• Ensure compliance with applicable laws, regulations, and association covenants
  Coordinate with legal counsel on contracts, enforcement, and risk management

Land Use & Planning

• Provide guidance on land use, zoning, easements, and environmental matters
• Review and manage contractor proposals, vendor agreements, and property 
  use changes
• Coordinate with architects, engineers, planners, and local agencies as needed
• Safeguard community assets, including green space, drainage systems, 
  and infrastructure

Financial Oversight

• Work with the Treasurer and staff to develop and manage the annual budget
• Oversee financial performance, reserves, and capital planning
• Monitor contracts, procurement, and expenditures to maintain fiscal discipline

Team Leadership & Management

• Lead and support staff across operations, maintenance, and administration
• Set clear expectations and reinforce professionalism and service standards
• Oversee hiring, training, and performance management
• Manage relationships with vendors and contractors

Resident & Community Relations

• Serve as a visible and accessible presence within the community
• Respond to resident concerns with professionalism and consistency
• Support community programs and engagement efforts
• Encourage a respectful and cohesive community environment

Working Conditions

• On-site within the community
• Availability for Board meetings, community events, and occasional after-hours needs
• Ability to respond to emergencies and time-sensitive issues 

Compensation

• Competitive salary
• Annual performance bonus
• Health, dental and vision insurance and retirement plan (401(k))
• Paid vacation and holidays
• Professional development and certification reimbursement

Requirements

Qualifications Required

• Bachelor’s degree in business administration, Public Administration, Real Estate, 
  or a related field
• Minimum of 10+ years of senior management experience in HOA, community association, property management or government and/or non-profit management
• Strong understanding of Florida HOA governance and operations
• Knowledge of land use, zoning, and environmental considerations
• Demonstrated ability to lead teams and manage complex operations
• Professional certifications such as Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS), or Professional Community Association Manager (PCAM) (via Community Associations Institute)
• Experience working with Boards of Directors
• Background in large-scale or master-planned communities
   

Core Competencies

• Strategic leadership and execution skills
• Legal and regulatory awareness
• Land use and development insight
• Financial planning and budget management
• Communication and conflict resolution
• Operational effectiveness
• Knowledge of insurance, including property, flood, windstorm and liability coverage
• Proficiency with association management software and Microsoft office